SpaTemp 350h

Etiquette

The spa is an area of relaxation and tranquillity. We ask you to respect other clients right to privacy and quiet.

If you have not been to us before, we request your arrival 15 minutes prior to your appointment time to allow introductions and completion of your consultation form

Bookings: All appointments need to be secured with a Visa/Mastercard

Cancellation Policy: Since we strive to produce such personal service to our clients, no shows and cancellations impact us significantly, therefore we have a strict cancellation policy;

  • A full fee is charged to your credit card for a no show
  • A 50% fee is charged to your credit card for cancellations made less than 48 hours before booking
  • Group bookings have 5 days to cancel otherwise a 50% fee is charged

Arriving late will unfortunately limit the time allocated for your treatment, however, your treatment will continue to incur the full charge. It is a courtesy to our clients that all treatments are completed as scheduled..

  • 465 Ashhurst Road
  • Hiwinui
  • RD 11
  • Palmerston North,4481
  • New Zealand
  • Email: info@hiwinui.co.nz
  • Phone: +64 6 329 2838 

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